Among many happy holidaymakers, there are many – about 300.000 a year, according to the Telefono Blu statements – that return from holidays 'red in the face', though not owing to suntan! Fraud holiday packages, non-existent hotels, or which offer services and environmental contexts that are quite below what was promised... Whoever should end up in these unlucky cases, can refer to one of the tourist protection associations.Telefono Blu
It is one of the most important ones: 40 offices in the whole of Italy and two Freephone Numbers (1780080808/178069069). Legal assistance is offered and, - on the site – a lot of useful information.
www.telefonoblu.it
Movimento Consumatori
Based in Lombardia (Milan, via Maggi 14 - tel.0233603060) and in many other regions; the consumer’s paladin, even when on holiday. A great deal of useful information on the site, including the "Rights and duties for an aware tourism ".
www.movimentoconsumatori.it
Adusbef
An association for the tutelage of consumers and bank, finance, insurance users, its main headquarters in Rome (via Farini 62, tel. 064818632)
www.adusbef.it
Codacons
Based in Rome in viale Mazzini 73 (tel. 063725809), it offers legal assistance to holidaymakers who are victims of tourism ‘pirates’.
www.codacons.it
:: ON HOLIDAY :: RIGHTS AND DUTIES ::
